Upper Bounce

I sent you a message at the beginning of October and still no response. It says my ticket was closed for some reason. I bought a replacement net for my 15 foot trampoline that had only the net and none of the hardware. I need this asap. Please respond soon. Thanks, shannon

We need the bolts that connect the metal top top frame for the netting sides. Where do I order these??

 You can call our office at 845-810-0083 to make a purchase.

I need my parts and instructions.

Please open a ticket on our customer service portal www.support.upperbounce.com, and we will make sure to provide you outstanding customer service.